Digital Compliance and Emerging Technologies

We shield your digital operation against emerging legal risks, consumer protection requirements, and regulatory challenges of Artificial Intelligence.

Why do you need digital compliance?

Every digital platform operating in Colombia must comply with Law 1480 of 2011 (Consumer Statute), Law 1581 of 2012 (personal data protection), and SIC guidelines. If your product also incorporates artificial intelligence, you face additional privacy, algorithmic bias, and transparency risks.

Non-compliance not only generates millionaire fines but can result in temporary platform closure and irreversible reputational damage.

Our compliance services

Website and SaaS legal audit

User journey review to verify Consumer Law compliance, consents, and purchase flows.

Safe AI and data use

Assessment of legal, ethical, and privacy risks in implementing artificial intelligence in your product.

Data protection compliance

Verification of policies, consents, databases registered with the SIC, and security protocols.

Regulatory risk assessment

Analysis of applicable regulations for your digital business model, including sector-specific regulations.

Algorithmic transparency

Documentation of automated decisions, AI model explainability, and bias mitigation.

Digital consumer protection

Review of commercial practices, advertising, right of withdrawal, and warranties in e-commerce.

Our process

1

Initial diagnosis

We map your platform, data flows, AI usage, and digital commercial practices.

2

Gap analysis

We identify non-compliance against Law 1480, Law 1581, SIC guidelines, and AI best practices.

3

Remediation plan

We deliver a prioritized plan with concrete actions, deadlines, and responsible parties to close each gap.

4

Implementation

We accompany you in implementing changes: legal texts, consents, flows, and technical documentation.

5

Continuous monitoring

Periodic reviews to maintain compliance amid regulatory changes and platform evolution.

What does our service include?

  • ✓Complete user journey audit on your platform
  • ✓Legal risk assessment for AI and data use
  • ✓Compliance gap report with prioritization
  • ✓Remediation plan with concrete actions
  • ✓Drafting or adjusting legal texts (notices, consents, policies)
  • ✓Algorithmic transparency documentation if applicable
  • ✓Implementation and monitoring support

Complementary services

Digital compliance is strengthened with:

Frequently Asked Questions

It's a comprehensive review of the user journey on your digital platform to verify compliance with Law 1480 of 2011 (Consumer Statute), Law 1581 of 2012 (data protection), and SIC guidelines. It includes analysis of purchase flows, consents, published policies, and data collection practices.

Although Colombia doesn't yet have a specific AI law, the use of artificial intelligence is subject to Law 1581 on data protection, consumer protection rules, and ethical principles from CONPES 3975. If your product uses AI to make decisions affecting people, you need to assess legal, privacy, and algorithmic bias risks.

Main risks include: improper processing of personal data for model training, discriminatory automated decisions, lack of transparency toward users, copyright violation in training data, and liability for incorrect or harmful results.

The SIC can impose fines of up to 2,000 minimum monthly wages (approximately $2.6 billion COP in 2026) for violations of data protection and Consumer Statute regulations. It can also order temporary platform closure.

We recommend a complete initial audit and semi-annual reviews or whenever there are significant changes to your platform, business model, or applicable regulations.

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